Refund policy

At SupHerb®, customer satisfaction is our priority.

Returns

Due to the nature of health and nutritional supplements, we only accept returns for:

• Damaged products
• Defective products
• Incorrect items received

To request a return, please contact us within 7 days of delivery with your order number and product photos.

Refunds

Once your return request is approved and the product is inspected:

• Refunds will be processed to the original payment method.
• Refunds may take 5–10 business days to appear in your account.

Non-Returnable Items

For safety and hygiene reasons, we do not accept returns on:

• Opened products
• Used products
• Products damaged due to misuse
• Products returned after the return window

SupHerb® reserves the right to refuse returns that do not meet our return conditions.

For assistance, contact:
Email: support@mysupherb.com